Frequently Asked Questions

Everything you need to know about your order and our legendary products.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for most unused and unopened items. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your products authentic Cheech & Chong merchandise?

Yes, we are the official store. Every product sold on our site is 100% authentic, licensed, and approved by the legendary duo themselves.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as secure digital payment options like PayPal and Apple Pay.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working on expanding our reach to fans worldwide in the near future.

Is the packaging discreet?

We value your privacy. All orders are shipped in plain, unmarked boxes or mailers to ensure your contents remain private until they reach your door.